frequently asked questions
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Return Policy
Have questions about returns? Find all the details on our all-sales-final policy here.
All Sales Are Final
Thank you for shopping with us! Please note that all purchases made in our store are final, and we do not accept returns or exchanges on any items, including Trading Card Game (TCG) products, RPG supplies, Warhammer miniatures, and secondhand items.
Why No Returns?
Due to the nature of our products and the hands-on experience we offer, we are unable to accept returns. Our team is here to answer any questions you may have and to assist you in making informed decisions about your purchase.
Exceptions
In the rare event of a product defect or missing components, please bring the item and your receipt back to the store within 7 days of purchase. Our team will assess the item and may offer an exchange or store credit at our discretion.
Need Assistance?
If you have any questions about a product or would like recommendations, our knowledgeable team is here to help!